Privacy Policy
Last updated: December 2025
Cosy Landscape & Lifestyle (“we”, “our”, “us”) is committed to safeguarding the personal data you entrust to us. This Personal Data Protection Policy outlines how we collect, use, disclose, and manage your personal data in accordance with Singapore’s Personal Data Protection Act (PDPA).
By accessing our website (cosylandscape.com), submitting your information, or using our services, you agree to the terms of this Policy.
1. Collection of Personal Data
We may collect your personal data when you:
Submit an enquiry via our contact form
Make a booking or purchase on our website
Subscribe to our mailing list or marketing updates
Communicate with us through email, call, or social platforms
Participate in events, workshops, or guided activities
The personal data collected may include:
Full name
Email address
Contact number
Billing or delivery address
Booking or transaction details
Any other information you voluntarily provide
We may also collect non-identifiable information such as browser type, pages visited, and device information for website optimisation.
2. Use of Personal Data
Your personal data may be used for the following purposes:
Responding to enquiries and providing customer support
Processing bookings, orders, payments, and service arrangements
Delivering updates, confirmations, and reminders
Sending marketing communications (only with consent)
Improving our website and customer experience
Administering promotions, workshops, and outdoor activities
Ensuring safety and participant management during guided programmes
Compliance with legal, regulatory, or audit requirements
3. Disclosure of Personal Data
We do not sell your data to third parties. We may disclose your data to:
Service providers (e.g., payment processors, logistics partners, IT vendors)
Event or activity facilitators where necessary for service delivery
Regulatory authorities when required by law
Our business partners assisting in fulfilment of workshops or activities
These third parties are required to protect your personal data and use it only for authorised purposes.
4. Protection of Personal Data
We take reasonable security measures to protect your personal data from:
Unauthorised access
Use or disclosure
Loss or modification
Destruction or misuse
However, no method of transmission over the Internet is fully secure. You share information at your own risk.
5. Retention of Personal Data
We retain your personal data only for as long as necessary to:
Fulfil the purposes stated in this Policy
Comply with legal and regulatory requirements
When no longer needed, your data will be securely deleted or anonymised.
6. Access, Correction, and Withdrawal of Consent
You may request to:
Access a copy of your personal data
Correct or update your personal data
Withdraw consent for the collection, use, or disclosure of your data
Please contact our Data Protection Officer (DPO) via email: cosylandscape@gmail.com. Upon withdrawal of consent, we may be unable to continue providing certain services.
7. Use of Cookies
Our website may use cookies or similar technologies to:
Enhance browsing experience
Analyse site traffic and user behaviour
Enable website features
You may disable cookies through your browser settings, but doing so may affect site functionality.
8. Links to Third-Party Sites
Our website may contain links to external websites. We are not responsible for their data protection practices. We encourage you to review their privacy policies before providing any personal data.
9. Updates to This Policy
We may update this PDPA Policy from time to time. Revisions will be posted on this page with an updated date. Your continued use of our website signifies acceptance of the updated Policy
10. Contact Us
For questions on this Policy or our personal data practices, please contact our Data Protection Officer via email at cosylandscape@gmail.com